Last week I conducted a poll: your team member bursts into your room visibly shaken. “I need to talk,” she says, holding back tears. What will you do? 76% respondents said they will listen to her attentively. 24% said they would offer solutions or advice based on their experience. Well… here's the twist from real life. While many know … Continue reading Fixing vs Listening
Tag: #mentalhealth
Magic of kindness
On this mental wellbeing day, I would like to share an act of kindness I experienced few months back. I was traveling to Amsterdam for work via Dubai. While boarding the Emirates flight, I realized that the ramp wasn’t going to the upper deck of Airbus 380. We had to take the stairway from the … Continue reading Magic of kindness