Neuroscience of Connection: How to become a super communicator?

Last week I ran a poll on communication and who we generally tend to connect more with.

The poll results were interesting:

  • 50% felt that they would connect more with someone who takes charge to align thoughts / ideas
  • 50% felt that they would connect more with someone who asks questions

At the foundation of strong communication is connection. Thus, super communicators are individuals who excel at synchronizing with others. Question is, what do they do differently?

Neuroscientist Beau Sievers and his colleagues conducted an experiment to understand why some individuals synchronize better than others during conversations. They gathered volunteers and had them watch confusing movie clips devoid of audio and subtitles. Afterward, participants were divided into small groups and tasked with discussing the clips. Brain scans revealed that participating in these conversations caused neural alignment among group members.

Certain groups exhibited much higher neural synchrony than others. These groups included individuals who facilitated alignment. These individuals asked questions, reflected others’ ideas and adapted their communication styles to match their companions.

Contrary to expectations, strong leaders did not promote synchronization; instead, groups with dominant leaders showed the least neural synchrony.

The findings align with our experience, something we all intuitively know: we connect people who

  • Are genuinely interested in us
  • Ask questions
  • Listen to us
  • Build on our ideas…

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