As leaders climb up the ladder and take on higher responsibilities and start to deal with complex assignments, what is more critical: ability to zoom-out or zoom-in? Zooming out is about looking at something from 30,000 feet. When we look at things from such height, we see the whole picture easily see the connection between … Continue reading Zoom-out or zoom-in?
Attention to Details
Several years ago, I worked with a #leader who was passionate about attention to details. Go to him with a document that has few typos, or inconsistent font, bullets, words, data and he will push the document back to you with a smile and say, “I am sorry, I can’t go through this note. It’s … Continue reading Attention to Details
Judgemental – A Natural Wiring?
Being non-judgemental is the foundation of many organization culture elements: inclusion, collaboration and empathy to name a few. It’s about accepting people for who they are, understanding their perspective, respecting their views and opinions I have been on this learning path for some time now. I was proud of the progress I made; I thought … Continue reading Judgemental – A Natural Wiring?
The 12 hours in Terminal 2
17 -18 Jan 2023 – the 12 hours spent in Terminal 2 Mumbai – will remain etched in my memory. 28 ABGites were set to fly to Colombo for annual Planning and Budgeting meeting. Weeks of thinking, brainstorming, and planning were about to culminate into even richer conversations and final plans for FY’24. The excitement … Continue reading The 12 hours in Terminal 2
Question with disclaimers
Few days back, a colleague walked over and said, “this might be a silly question, but I want to ask if……….?” Why do we tend to add a disclaimer before asking a question: a simple question or unnecessary or trivial question or even complex question. Contrast this with how children ask questions; uninhibited and straight … Continue reading Question with disclaimers
What commands respect – you or your position?
We all want to be respected and valued! It’s an inherent desire of most human beings. I still remember the day I became a team lead, a manager for the first time. I was elated and rushed to share the good news with my father. He was already gravely ill but was fully conscious and … Continue reading What commands respect – you or your position?
Iceberg of Trust
Trust – be it for products, organizations, government, or people – is soft; yet it’s presence or absence can be distinctly felt…. When we trust an organization, we buy more product or services from it and recommend it to others. When we trust something or someone, we tend to engage and bond more with them. … Continue reading Iceberg of Trust
When work becomes boring
You take up a new area of work; you are excited about the challenges, opportunities, and the learning. You work on it and over time you learn the ropes. What happens after few weeks or months, depending on the nature of the work? Does the same work which excited you a short while back begins … Continue reading When work becomes boring
An incident from yesteryears remains etched in my memory. It was late in the evening; I was on a call. My son, who was barely 7-8 years at that time, needed something urgently from me. But he patiently waited for the call to finish. He said, “I knew you were speaking to your boss, so … Continue reading Micro hierarchy
Mistakes: A Threat or An Opportunity?
Effectiveness and sustained performance of a team pivots on one critical element. The way mistakes are dealt with in the team. Say, you are working on a critical project, and you make a mistake. Or you sense a potential problem that might negatively impact the project. Three critical questions: Will you share it with the … Continue reading Mistakes: A Threat or An Opportunity?