I recently got to know that an ex-colleague, who had made my life miserable few years back, is going through a rough phase in career. I gleefully thought, “serves him right, he is tasting what he had dished to others!” Few minutes later, a small inner voice cautioned, “Come on Padma, let bygones be bygones, […]
Organization culture exists whether intentionally developed or not. Question for leaders to reflect, “Is the existing culture creating desired experience for the most important stakeholders – customers and employees?”
Indeed, learning happens only once we step out of our comfort zone. I still remember the day I stepped on a podium, for the first time, to present to 500+ audience. I was scared and worried that I would stutter; or worse still completely forget my topic. I practiced and practiced, but the butterflies in […]
I wrote this a couple of days back while flying Indigo. Even as I appreciate several things, I continue to wish few things were different. What I love? 1. Smooth ride and landing even in turbulent weather. I am impressed by the way Indigo pilots land the flights despite strong winds and heavy downpour in […]
Early morning scene at airport security check: “I travel every week; no one has ever stopped me”; screams the agitated passenger. “I have been working for years, I know my job”; says the CISF person sternly. Argument continues! The passenger gets angrier with every passing second; he refuses to budge. This goes on, much to […]
Growth is a by-product of investment made by us in capability enhancement. #Ownyourlearning
The other day, I heard someone say, “I will check with my superior and let you know”. By superior, he meant boss. At times, team members are referred to as “subordinate” Aren’t these words – superior and subordinate – undermining equality; laced with assumption that manager is inherently better than the employee. Does being higher […]
