When you know the impact of your work …

A couple of decades back, researchers studied 84 chambermaids in 7 hotels in the US. Despite working on jobs that involved hours of physical work every day: lifting mattresses, pushing carts, bending, stretching, walking long corridors, the chambermaids believed most of them did not get enough exercise.

Participants were divided into two groups.

The first group was told that their daily work already met recommended levels of physical activity.

  • Each task was reframed  as exercise: squatting, lifting, brisk walking etc.
  • They were told that based on their work, they should experience higher fitness and health benefits.

The second group was told nothing, they continued their work as-is.

Nothing else changed. Same workload, hours, diet.

Four weeks later, the first group that believed their work counted as exercise showed measurable improvements—lower weight, better BMI, improved blood pressure. The other group showed no change.

What changed wasn’t the work. It was the meaning attached to the work.

This has profound implications for how we think about workplace motivation.

When people believe their effort matters, when they understand the value of their work, their energy shifts. Stress reduces. Self-efficacy increases. Their motivation increases.

Good managers don’t just assign work. They help people see how their daily actions contribute—to customers, to teams, to outcomes.

Is your manager helping you understand how your work makes a difference?

Leave a comment