Do you paraphrase?

Imagine your colleague comes to you for guidance. She is extremely upset about the obstacles she is facing with another team, how frustrating it is to work with them.

You listen to her carefully; before offering any solution, you say, “I understand you are upset; three things are bugging you….……., am I correct?”

You are paraphrasing – by expressing your colleague’s problems in your own words while retaining the original meaning.

Paraphrasing is a game changer in communication, it

1. Enhances understanding: it shows that you are tuned in and genuinely interested in what the other person is saying.

2. Encourages Dialogue: by building a meaningful exchange.

3. Clarifies: by breaking down information and ensuring that everyone is on same page.

4. Enables empathy and rapport: by acknowledging emotions and perspectives, validate someone’s feelings.

Do you paraphrase in your conversations? What benefits have you experienced?

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